Drag

Contact info

Email
hello@connecture.co.uk
Phone
0115 8384 800
Location
Unit 7,
Vision Business Park
Firth Way,
Nottingham
NG6 8GF

Follow us

Get a quote
Get a quote

Remote Hands

Home / Contact Us
post-image

The Connecture Remote Hands service

This service is designed to help extend the reach of your IT team and provides you with a variety of onsite capabilities, designed to help you maximise resources and focus on more important activities.

Our engineers work as an extended part of your team, delivering IT support and assistance without the need to expend your own resources, travelling to and from remote locations.

Services include:

  • Site audits, requirement assessments
  • Inventory, equipment labelling
  • Technical assistance, troubleshooting
  • Surveys, installations and configurations
  • Rack wiring, pre-wiring panels and equipment
  • Visual verifications to assist with remote troubleshooting
  • Equipment power cycling and rebooting
  • Checking physical network connections
service-image
service-image

Transform the way you manage

Our services can help you transform the way you manage the mundane and every day tasks we all encounter, helping you to concentrate on more complex and strategic ones. Many clients find these services are an efficient way to maximise their IT resources and expenditure.

Request a callback!

Lets talk now
Shapes

Expert support, wherever you need it

Remote hands is an onsite technical support service that allows a business or IT team to use qualified engineers at a remote location without having to send its own staff to the site. This can be particularly useful for organisations with multiple offices, data centres or network locations.

Yes. Connecture provides technical field services that can support businesses requiring onsite engineering assistance. This is particularly useful for organisations with geographically distributed IT infrastructure or where an internal IT team needs a trusted engineer to attend a site on its behalf. Connecture also provides broader infrastructure support and field service capabilities.

Yes. Connecture is based in Nottingham and can provide technical field services for businesses locally as well as supporting customers nationally. This gives Nottingham and Midlands businesses access to local engineering support while also allowing Connecture to support organisations with sites elsewhere in the UK.

Depending on the project, onsite technical support can include equipment checks, physical network troubleshooting, installations, audits, equipment inventories, cabling work and other technical tasks that require an engineer to be physically present. The exact scope can be agreed around the requirements of the customer and their IT team.

Remote hands can reduce the need for internal IT staff to travel to different sites to deal with physical infrastructure tasks. For organisations with multiple locations, a trusted field engineering partner can provide local onsite assistance while the internal IT team manages the wider technical environment remotely.